Instant Feedback
Collect feedback right after the experience with a simple QR flow.
Real feedback.
Better decisions.
GuestViewIns transforms quick food and drink feedback into actionable insights for customers and restaurants.
From feedback to better decisions
in 4 simple steps.
GuestViewIns converts customer experiences into structured signals that help users decide faster and help restaurants improve products.
Step 1
Connect your POS system
Link your POS once so GuestViewIns can automatically send feedback requests right after checkout, without adding work for your staff.
- Connect KiotViet or your current POS in one setup
- Trigger feedback requests automatically after each bill
- No manual follow-up, QR sharing, or staff reminder needed
Step 2
Collect quick customer feedback
One-click feedback lets customers submit their experience in seconds.
- Super fast - takes less than 10 seconds
- Easy for customers - just tap and submit
- Higher response rate, more feedback
Customer feedback
Quick View
Taste
Too saltyBalanced
Serving speed
FastSlow
Price
Worth itExpensive
Decision output
Bun Bo A
Negative signal
40% complain too salty
Risk signal
31% complain slow service
Positive signal
72% say it is worth it
Step 3
Turn feedback into structured insights
AI automatically detects recurring issues, customer sentiment, and product strengths to generate actionable recommendations.
- Understand what matters most
- Get clear, actionable recommendations
- Advanced AI pattern detection (coming soon)
Step 4
Improve products with live analytics
Track customer satisfaction trends, identify product issues, and make smarter decisions with real-time analytics dashboard.
- Real-time trend tracking
- Identify problems before they grow
- Make data-driven decisions faster
Experience distribution
Live analytics
Balance taste62%
Too much ice38%
Slow service31%
Popular choice43%
Needs consistency75%
Turn customer feedback into operational decisions.
Collect structured feedback and quickly spot which products, service moments, or timeframes are causing problems.
Complained Products
See exactly which products are getting complained about the most.
Recurring Issues
See which issues keep showing up over time.
Complaint Timeframes
Identify the timeframes with the highest complaint volume.
Track Quality
Measure whether quality is improving after each change.
POS Connection
Connect feedback with sales data to identify the right products to improve.